top of page
  • When should I submit my request for a field trip?
    We strongly recommend booking your transportation as early as possible to ensure availability, especially for peak seasons and popular dates. Plus, booking early offers you more flexibility if your preferred date is already full. Once you have your essential trip details confirmed, submit your bus request online and let us handle the rest!
  • Do you offer transportation for non-school events?
    Yes! Along with school field trips, we provide public and private transportation services for occasions such as: Event shuttles Wedding transportation Festival transportation Fundraisers and charity events Birthday party transportation Convention shuttles Wine Tasting Tours And more! If you're in need of transportation for a trip or event, contact us today and we'll make every effort to accommodate your request. Please note that NCST does not offer home-to-school route transportation services.
  • Do you have a lost and found?
    Our buses are cleaned daily and checked for forgotten items. If anything is found, the item(s) will be held at our office. Please let us know as soon as possible if you have left something behind on one of our buses so that we can coordinate its return.
  • How many passengers do your buses hold?
    Maximum school bus capacity depends on how many students/passengers are placed in a seating row. We have vehicles to accommodate almost any group size. Our largest buses can seat: 84 elementary school passengers (3 in each seat) 56 middle/high school/adult passengers (2 in each seat) We also have one mini coach bus, which seats exactly 30 passengers. MEET THE FLEET >
  • Do your buses have seatbelts?
    Some of our buses are equipped with seatbelts while others are not. If seatbelts are a requirement for your trip, please include it on your trip request. We will do our utmost to accommodate your specific needs and provide a suitable vehicle with seatbelts for your journey.
  • Are your buses environmentally friendly?
    We prioritize sustainability and operate a fleet of modern, fuel-efficient buses that meet/exceed CA environmental regulations in order to help minimize our carbon footprint.
  • Is there a cancellation fee?
    We courteously ask that you inform us as soon as possible if you need to cancel your booking. Cancellations made within 24 hours of the service date will be subject to a cancellation fee due to incurred cost.
  • I had a change in my trip, can I modify my booking?
    Please let us know as soon as possible if you have any changes to your trip, and we will address it to determine if your change can be approved. Note that modification requests made within ten (10) business days of your scheduled trip may not be accommodated.
  • Do you require a deposit?
    No, we do not require a deposit to secure your booking.
  • What forms of payment do you accept?
    Check payments can be mailed to us at: NCST Inc. PO Box 4053 Carlsbad, CA 92018 For your convenience, we also accept online payment via PayPal, credit card, or ACH bank transfer.
  • Can I get my driver's contact info for day-of communication?
    Of course! We understand the importance of being informed and prepared for your journey. Upon request, we can provide your driver's contact number before your trip, that way you'll have it readily available for day-of communication.
  • Is food and drink allowed on the bus?
    We allow covered drinks and food on our buses, however we ask that passengers please be mindful of cleanliness and dispose of all trash properly. For private bookings, please note that open alcohol containers are strictly prohibited on board our buses during any journey.
  • What kind of certification do your drivers have?
    All NCST bus drivers are CHP (California Highway Patrol) certified and hold valid SPAB (School Pupil Activity Bus) & California School Bus Certification. Additionally, our drivers undergo background checks, random drug testing, and in-service training up to 5 times a year to receive continuous instruction in accident scene control, student-driver conduct, and other essential topics.
  • Are you hiring?
    Experienced school bus drivers are always welcome to reach out to inquire about available positions. Please contact us directly for more information.
bottom of page